Gold Secrets Support Desk
From Luke: 09-03-2008 (Please welcome my new customer service specialist, Katie. She'll be happy to help with any issues you might need assistance with. -Luke) Hi, My name is Katie and I handle the customer support for Luke's Gold Secrets Guide. I will be happy to help you with any questions about your order or downloads. If you are contacting me about an order or a question regarding an order please make sure and view the Frequently Asked Questions Page FIRST and make sure that your answer is not already on that page. We've assembled that page to address the most common support questions. I do my best to address all support questions quickly, but I am only one person and I receive large amounts of mail daily so response times may vary. If you submit a ticket with a question that is answered on the Frequently Asked Questions Page I will simply refer you back to that page for your answer. If you have looked over that page and your question is not already answered there, then I'll be happy to help. Simply open a ticket using the link below... **(please keep in mind that I handle purchase support and cannot provide specific tips or strategies for World of Warcraft)** "Yes Katie, I've looked over the Frequently Asked Questions page and I still need help, I want to open a ticket here." Thanks!
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